OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
111 ratings and 52 comments received in the last 90 days.
02 June 2022
I was happy with the whole experience.
29 May 2022
All info I required was provided quickly
26 May 2022
Very knowledgable and empathetic sales adviser. Relaxed but efficient atmosphere throughout.
22 May 2022
Very friendly efficient service
15 May 2022
As before, Sophie kept us in the loop when our mini was delayed. Very helpful throughout.
10 May 2022
Sophie was absolutely amazing. She explained the whole process with ease and made sure I was aware of current updates especially with the current climate with new vehicles. Any questions I had she was there to answer. I can thank Sophie enough for ev
08 May 2022
Salesmen was very patient , friendly and professional.
07 May 2022
Smooth process, kept informed
05 May 2022
Excellent service, polite and professional
14 June 2022
Very satisfied, took the car for a visual check which was carried out. Wash and vacuum aferwards which is always very much appreciated.
13 June 2022
I came in with a problem and service sorted the problem while I waited which was not long, and it came back cleaner thanks.
12 June 2022
I didn't actually have a service - my warning light came on, remote diagnostics showed that it needed to come in. Got it in the next day, nothing needed doing but I had it back that day & if anything happens in the meantime to be in touch.
12 June 2022
Very Satisfied
10 June 2022
They are very friendly and welcoming and fitted my car in at short notice and completed the work efficiently
10 June 2022
Really friendly customer service, always professional and helpful.
09 June 2022
Friendly, efficient and professional staff
09 June 2022
Friendly prompt and efficient service. Nothing was too much trouble
08 June 2022
Prompt, friendly and informative service
06 June 2022
All work carried out to my satisfaction
09 June 2022
Buying a new Mini was a great experience.