It was good very satisfied .
It was good very satisfied .
Staff polite and professional
Both the receptionist and other personnel we met were very polite. They knew exactly how to solve problem.
Inchcape Norwich has always given me nconsistent excellent service. From the discussion of any problem one may have on the car, to the excellent conclusion of sorting out that problem to a very high standard. Excellent, would highly recommend.
Professional, on time, friendly
Although the car was delayed due to a shortage of components, when it did arrive the spec was exactly what I'd ordered.
It was very good no hassle
Helpful and friendly staff
The car was completed as predicted
Price as quoted. Video of inspection useful. Car ready in good time.
Never any problems always good service.
Whole process trouble-free, simple and efficient.
nothing went wrong
Staff very adaptable, very comfortable setting to wait in for the service, and very informative liked the video!!
Met our expectations.
Always friendly service, and most importantly honesty. I like another garage we deal with, we do get
Had no problems,and we were dealt with by a very friendly and knowledgeable salesperson.
re purchase, we were unable to have exactly what we wanted with build your own mini, not the fault of sales staff. Delivery was excellent as our sales person, ~Thomas Smith, spent as much time as we needed going through all the equipment etc,
Good reminder system. All paperwork ready on arrival. Quick and seemkess process.
Warm welcome and efficient staff.
Friendly, helpful, quick, efficient
Great although the car was delayed Erin kept us updated
Everything completed to my satisfaction.
Very professional and informative
Communication was great. Very quick service, fitting in with our needs. Emails were great.
Sorted out the issue with the lease company and resolved the odd sound from the wheel
Had the best experience buying a brand new mini, so much so I would probably never go anywhere else again. Scott and Jonathan are a credit to the company.
Informed, courteous, and personal seevice
Sophie was friendly, informative and there every step of the way.
Easy to set the appointment date.
I am very pleased with the service I have received from Sophie and Tom
Sophie was really helpful
The sales person Erin Lloyd went beyond the call of duty, nothing was too much trouble...Her help was fantastic. The sales manager Tom also had a can do attitude. in all sale went like clockwork. Many thanks to all..Not forgetting the service manager
Kept to time arranged
From the receptionist when I walked in to the young lady who worked with me, I was constantly impressed with both the professionalism, and the ability to be friendly and welcoming at the same time. The clear explanations of what I was paying for, wha
Excellent customer service
Easy access to staff and confident with advice and guidance
Sophie kept me informed and she was very knowledgeable about what the car could do which helped me greatly.
My car was picked up, serviced & dropped back - really appreciated as I had unfortunately fractured both wrists & couldn't drive myself.
Great customer service very pleased
From start to finish, the service I received, from Inchcape Norwich, was exemplary!
this is my second purchase of a mini in four years but the norwich branch (Erin) couldnt help me enough
Did all work quickly and efficiently
They tried to help as much as possible, with an intermittent fault.
Always trust approved MINI servicing / good update process/ video health check was great + good customer focus - also great to be in the show room to see all the new toys and cars ...