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Customer Reviews.

service

5

It was good very satisfied .

06 September 2021

service

5

Staff polite and professional

03 September 2021

service

5

Both the receptionist and other personnel we met were very polite. They knew exactly how to solve problem.

03 September 2021

service

5

Inchcape Norwich has always given me nconsistent excellent service. From the discussion of any problem one may have on the car, to the excellent conclusion of sorting out that problem to a very high standard. Excellent, would highly recommend.

03 September 2021

service

4

Great service

02 September 2021

service

5

Professional, on time, friendly

02 September 2021

service

5

Good service.

02 September 2021

sales

5

Although the car was delayed due to a shortage of components, when it did arrive the spec was exactly what I'd ordered.

31 August 2021

service

5

It was very good no hassle

29 August 2021

service

5

Helpful and friendly staff

27 August 2021

service

4

The car was completed as predicted

25 August 2021

service

5

Price as quoted. Video of inspection useful. Car ready in good time.

24 August 2021

service

5

Never any problems always good service.

23 August 2021

service

5

Whole process trouble-free, simple and efficient.

22 August 2021

service

5

nothing went wrong

17 August 2021

service

4

Staff very adaptable, very comfortable setting to wait in for the service, and very informative liked the video!!

14 August 2021

service

5

Met our expectations.

12 August 2021

service

5

Always friendly service, and most importantly honesty. I like another garage we deal with, we do get

11 August 2021

sales

5

Had no problems,and we were dealt with by a very friendly and knowledgeable salesperson.

10 August 2021

sales

4.5

re purchase, we were unable to have exactly what we wanted with build your own mini, not the fault of sales staff. Delivery was excellent as our sales person, ~Thomas Smith, spent as much time as we needed going through all the equipment etc,

07 August 2021

service

5

Good reminder system. All paperwork ready on arrival. Quick and seemkess process.

07 August 2021

service

5

Warm welcome and efficient staff.

06 August 2021

service

5

Friendly, helpful, quick, efficient

06 August 2021

sales

5

Great although the car was delayed Erin kept us updated

05 August 2021

service

5

no issues

04 August 2021

service

5

Everything completed to my satisfaction.

29 July 2021

service

5

Very professional and informative

29 July 2021

service

5

Communication was great. Very quick service, fitting in with our needs. Emails were great.

27 July 2021

sales

5

excellent service

20 July 2021

service

5

Sorted out the issue with the lease company and resolved the odd sound from the wheel

15 July 2021

sales

5

Had the best experience buying a brand new mini, so much so I would probably never go anywhere else again. Scott and Jonathan are a credit to the company.

15 July 2021

service

5

Informed, courteous, and personal seevice

15 July 2021

sales

5

Sophie was friendly, informative and there every step of the way.

15 July 2021

service

4

Easy to set the appointment date.

13 July 2021

sales

5

I am very pleased with the service I have received from Sophie and Tom

13 July 2021

service

5

Excellent staff

13 July 2021

sales

5

Sophie was really helpful

12 July 2021

sales

5

The sales person Erin Lloyd went beyond the call of duty, nothing was too much trouble...Her help was fantastic. The sales manager Tom also had a can do attitude. in all sale went like clockwork. Many thanks to all..Not forgetting the service manager

11 July 2021

service

5

Kept to time arranged

10 July 2021

service

5

From the receptionist when I walked in to the young lady who worked with me, I was constantly impressed with both the professionalism, and the ability to be friendly and welcoming at the same time. The clear explanations of what I was paying for, wha

09 July 2021

service

5

Excellent customer service

09 July 2021

sales

5

Easy access to staff and confident with advice and guidance

06 July 2021

sales

5

Sophie kept me informed and she was very knowledgeable about what the car could do which helped me greatly.

05 July 2021

service

5

My car was picked up, serviced & dropped back - really appreciated as I had unfortunately fractured both wrists & couldn't drive myself.

05 July 2021

sales

5

Great customer service very pleased

05 July 2021

service

5

From start to finish, the service I received, from Inchcape Norwich, was exemplary!

03 July 2021

sales

5

this is my second purchase of a mini in four years but the norwich branch (Erin) couldnt help me enough

30 June 2021

service

5

Did all work quickly and efficiently

29 June 2021

service

4

They tried to help as much as possible, with an intermittent fault.

29 June 2021

service

5

Always trust approved MINI servicing / good update process/ video health check was great + good customer focus - also great to be in the show room to see all the new toys and cars ...